Assistance to nationals is part of consular protection: information, guidance and help in difficulty within the jurisdiction, within international law and the mission’s means.
At a glance
- Help for Congolese nationals in difficulty (lost documents, emergency, guidance).
- Distinction between life-threatening emergencies and ordinary administrative matters.
- Referral to competent local authorities when required.
In an emergency, use the emergency contacts on the Contact page. For non-urgent matters, prefer the consular email or an appointment.